We only use personal information for the purposes for which it was given to us, which are outlined above, and for reasonably expected “secondary purposes” (which are related to the “primary purposes”). We may, however, disclose this information to third parties for the related purpose of assisting to organise, co-ordinate or run our social enterprise programs and for limited direct marketing (see ‘Direct Marketing’ below).

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We will not use or disclose your information to government agencies, organisations (other than third party affiliates) or anyone else unless one or more of the following applies:

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• You have consented to such use or disclosure;

• You would reasonably expect, or have been told, that information of the relevant kind is usually passed to those individuals, bodies or agencies;

• It is required or authorised by law, or is reasonably necessary for the enforcement of criminal law or of a law imposing pecuniary penalty; or

• We believe it is necessary to protect the rights, property or personal safety of another person or of Lively Community.

Use and disclosure

We may collect and process information about you including the following:

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• information that you provide by filling in forms (hard copy or electronic) to register and participate in our programs. This may include Personal Information such as your name, date of birth, address, contact details, employment details and other records which might reasonably identify you (or another individual); and

• information you provide to us over the phone, via online forms or social media (including in records we keep relating to our correspondence with you if you contact us with queries or issues by phone, email or on social media).

• We will endeavour to collect Personal Information directly from you unless it is impracticable or unreasonable to do so. If we receive information about you from someone else, we will take reasonable steps to ensure you are aware that we have collected Personal Information about you, and the circumstances of the collection.

We only collect personal information for purposes that are related to our functions or activities as a not-for-profit social enterprise. Those purposes include:

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• facilitating your involvement in our programs;

• providing you with our support materials;

• improving our programs and services;

• keeping you informed about our activities and programs (current and proposed);

• responding to your queries;

• administrative activities;

• providing you with opportunities to hear about other similar services or programs in the community that we think you may be interested in;

• undertaking research and surveys and analysing statistical information; and

• operating our social enterprise efficiently (together, the “primary purposes”).

If we do not collect this information, we may be unable to facilitate your involvement in, or effectively manage and operate, our social enterprise programs.