Looking to get a bit more tech savvy with the help of a friendly face?
Our Lively Helpers can help you learn about all different aspects of technology, so you can connect with friends and family, pursue or discover new interests, and maintain your independence.
Lively Tech Help is a friendly service that feels less like consulting a ‘tech guru’ and more like learning from a grandkid - with perhaps a bit more time and patience!
We can offer tech help at your home or a location of your choice.
We also work with aged care providers to deliver tech help to their clients, either at home or an aged care residence.
Just a few things we can help you learn
Choosing a smartphone and setting it up
Checking and sending emails and gmail
Sending SMS messages
Facebook & social media
Connecting to WiFi and internet browsing
Using ABC iView, SBS on demand and Netflix
Listening to music, radio & podcasts
Taking photos & videos
Watching movies & TV on your device
Writing documents & microsoft word
Helping with accessibility
“I’ve learned how to communicate with my children and grandchildren, it’s been really nice to see their faces. I’m finding out things that I never thought I could do. I did a European tour 5 years ago, after a few sessions with my Helper, I could track my trip and retrace my steps."
“My Helper has taught me Facebook and YouTube. I'm more confident now to do it by myself. We also chat about how to cook, it’s lovely. I’ve had a computer for a while, but now I’m more interested. I’ve been able to use Skype and learn how to video chat.”
"The digital divide is a serious problem for our generation, and I’m an educated person. Tech is scary (especially in negotiating your world) and the consistency of this program has been reassuring. It’s felt like an equal partnership, a creative process. It’s been a personalised life-line, very unique and unrushed.”