Tech Help

Looking to get a bit more tech savvy with the help of a friendly face?

Our Lively Helpers can help you learn about all different aspects of technology, so you can connect with friends and family, pursue or discover new interests, and maintain your independence. 

Lively Tech Help is a friendly service that feels less like consulting a ‘tech guru’ and more like learning from a grandkid - with perhaps a bit more time and patience!

We can offer tech help at your home or a location of your choice. 

We also work with aged care providers to deliver tech help to their clients, either at home or an aged care residence. 

Just a few things we can help you learn

  • Choosing a smartphone and setting it up
  • Checking and sending emails and gmail
  • Sending SMS messages
  • Facebook & social media
  • Video calling
  • Connecting to WiFi and internet browsing
  • Using ABC iView, SBS on demand and Netflix
  • Listening to music, radio & podcasts
  • Taking photos & videos
  • Watching movies & TV on your device
  • Writing documents & microsoft word
  • Helping with accessibility
  • And more!

What our Members say

“I’ve learned how to communicate with my children and grandchildren, it’s been really nice to see their faces. I’m finding out things that I never thought I could do. I did a European tour 5 years ago, after a few sessions with my Helper, I could track my trip and retrace my steps."

“My Helper has taught me Facebook and YouTube. I'm more confident now to do it by myself. We also chat about how to cook, it’s lovely. I’ve had a computer for a while, but now I’m more interested. I’ve been able to use Skype and learn how to video chat.”

"The digital divide is a serious problem for our generation, and I’m an educated person. Tech is scary (especially in negotiating your world) and the consistency of this program has been reassuring. It’s felt like an equal partnership, a creative process. It’s been a personalised life-line, very unique and unrushed.”

Contact us if you'd like to schedule a tech help session with one of our friendly Helpers.

 Call us at  03 9070 4746
  Request a callback